John Davidson
Group Head of Customer Experience, Trenitalia UK
John fuses design thinking with commercial rigour to shape the future of sustainable travel. With a career spanning start-ups and global operators, they specialise in translating complex operational needs into experiences people love—across trains, stations, and emerging mobility services.
John specialises in convening diverse thinkers to solve tough traveller challenges and create intuitive, human-centred systems that scale across national and international networks.
